OnPoint Media – Privacy Policy

Last updated: 11 March 2026

OnPoint Media (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly.

This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website https://onpointmedia.co.za.

1. Information We Collect

We only collect personal information that you voluntarily provide through our Contact Form or when you communicate with us directly. This may include:

  • Name
  • Email address
  • Phone number
  • Company name
  • Message or enquiry details
    We do not collect sensitive personal information, financial information, or any unnecessary data. We do not use cookies for tracking, analytics, or advertising unless explicitly stated elsewhere on the site.

2. How We Use Your Information

We use the information you provide to:

  • Respond to your enquiry
  • Communicate with you regarding our services
  • Provide quotations or proposals
  • Improve customer service
  • Maintain internal records
    We do not sell, rent, or trade your personal information.

3. Legal Basis for Processing (POPIA)

Under the Protection of Personal Information Act (POPIA), we process your information based on:

  • Your consent when submitting the contact form
  • Legitimate interest in responding to enquiries
  • Contractual necessity when communication is required to provide a service

4. How We Store and Protect Your Information

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration. Your information is stored securely and only accessible to authorised personnel.

5. Sharing of Information

We do not share your personal information with third parties except:

  • When required by law
  • When necessary to provide a service you requested
  • With trusted service providers who assist in operating our website or business under confidentiality agreements
    We do not share your information for marketing purposes without your explicit consent.

6. Data Retention

We retain your information only for as long as necessary to respond to your enquiry, maintain business records, or comply with legal obligations. You may request deletion of your information at any time.

7. Your Rights Under POPIA

You have the right to:

  • Request access to the personal information we hold
  • Request correction or deletion
  • Withdraw consent
  • Object to processing
  • Lodge a complaint with the Information Regulator
    To exercise these rights, contact us at: info@onpointmedia.co.za or +27 73 536 1100.

8. Third‑Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

OnPoint Media
Email: info@onpointmedia.co.za
Phone: +27 73 536 1100
Hours: Monday–Friday, 08:00–17:00